statistics.php 3.3 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051
  1. <?php
  2. return [
  3. 'New Order Number' => '新工单数',
  4. 'star 0' => '一星',
  5. 'star 1' => '二星',
  6. 'star 2' => '三星',
  7. 'star 3' => '四星',
  8. 'star 4' => '五星',
  9. 'Not evaluated' => '待评价',
  10. 'resolved' => '已解决',
  11. 'unresolved' => '未解决',
  12. 'No data available' => '暂无数据',
  13. 'Percentage of satisfaction' => '满意度占比',
  14. 'Resolution rate' => '解决率',
  15. 'Satisfaction' => '满意度',
  16. 'Proportion of solution rate' => '解决率占比',
  17. 'average value' => '平均值',
  18. 'Satisfaction ratio of work order solution' => '工单解决满意度比例',
  19. 'Work order submission trend chart' => '工单提交趋势图',
  20. 'Proportion of work order problem solving rate' => '工单问题解决率比例',
  21. 'Total number of work orders' => '工单总数',
  22. 'Communication in progress' => '沟通处理中',
  23. 'Total open bill' => '总未结单',
  24. 'To be assigned' => '待分派',
  25. 'Work order trend' => '工单趋势',
  26. 'today' => '今天',
  27. 'yesterday' => '昨天',
  28. 'Last 7 days' => '最近7天',
  29. 'Last 30 days' => '最近30天',
  30. 'Last month' => '上月',
  31. 'This month' => '本月',
  32. 'Designated date' => '指定日期',
  33. 'Work orders' => '份工单',
  34. 'Overall response time' => '整体响应时间',
  35. 'Average response time' => '平均回复时间',
  36. 'Average solution time' => '平均结单时间',
  37. 'Average first response time' => '平均首次响应时间',
  38. 'Category work order quantity top 10' => '类别工单量TOP10',
  39. 'Work order category' => '工单类别',
  40. 'Number of work orders' => '工单数',
  41. 'Proportion' => '占比',
  42. 'Top 10 orders received by engineers' => '工程师接单量TOP10',
  43. "Top 10 engineers' response speed" => '工程师响应速度TOP10',
  44. 'Engineers' => '工程师',
  45. 'Engineers Work order quantity' => '接单量(含经手)',
  46. 'Avg Response Time' => '平均响应时间',
  47. '%s hour %s minute' => '%s时%s分',
  48. 'No data' => '无数据',
  49. 'The start time must be less than the end time' => '开始时间需小于结束时间'
  50. ];